Refund Policy
Thank you for your business. We want to ensure you are 100% happy with your purchase from SYNLawn Golf.
For sales inquiries not related to the SYNLawnGolf.com Marketplace, please contact us via our Contact Form.
If you have attempted to resolve issues and still feel the product(s) you purchased does not best fit your requirements, we want to and will try our best to make things right.
When requesting a refund, we’d appreciate it if you could take a moment to let us know why. We’re always looking to improve, so please include details about the reason for your refund request.
Refund Processing Times
We offer a full refund for products purchased from the SYNLawnGolf.com Marketplace within 30 days of the date of purchase.
For products purchased outside of the SYNLawnGolf.com Marketplace, please inquire with your place of purchase.
SYNLawnGolf.com and our payment processor submit the refund immediately and make every attempt to process it as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. Read more details on customer refund processing time.
If you haven’t received a refund yet:
- Please check your bank account again.
- Then, contact your credit card company. It may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at [email protected].
Requesting a Refund
To request a refund for products purchased from the SYNLawnGolf.com Marketplace, please forward a copy of your emailed order notification with your reason for requesting a refund to: [email protected]